Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unsealed, and in its original packaging. To start a return, you can contact us at contact@auricterra.com.

Please note that returns will need to be sent to the following address:

1321 Upland Dr, PMB 3875, Houston, TX 77043, United States

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact@auricterra.com.